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AI tools for Retail & E-commerce

Shops, online stores and makers selling products. Tools for product photos, customer chat, email flows and the store itself.

18 tools15 with a free tier
Design + Firefly AIFree tier

Adobe Express

Adobe's quick-design app with Firefly generative AI built in. Templates for social, flyers and short videos.

Price: Free; Premium $9.99/mo.

Email, SMS & WhatsApp marketingFree tier

Brevo

Email, SMS and WhatsApp campaigns plus a simple CRM. Priced by emails sent, not contacts.

Price: Free (300 emails/day); Starter from $9/mo; Standard from $18/mo.

Design + AI (Magic Studio)Free tier

Canva

Menus, flyers, posts, thumbnails and videos from templates, with Magic Studio AI and one-click background removal.

Price: Free; Canva Pro $144/yr for one person (US price).

AI assistantFree tier

ChatGPT

The all-rounder: emails, menus, quotes, captions, spreadsheets, brainstorms. Start here if you use one AI tool.

Price: Free; Go $8/mo; Plus $20/mo; Pro from $100/mo.

AI translationFree tier

DeepL

Translation that sounds human. Use it for menus, product pages, emails and contracts in other languages.

Price: Free translator; DeepL Pro from $8.74/mo billed yearly ($10.49 monthly).

AI in Gmail, Docs & SheetsFree tier

Gemini in Google Workspace

Google's AI inside Gmail, Docs, Sheets and Meet, plus the Gemini app, bundled with business email on your own domain.

Price: Business Starter $7/user/mo with a 1-year commitment ($8.40 flexible), includes Gemini in Gmail and the Gemini app. Gemini app is free for personal use.

E-commerce helpdesk + AI agent

Gorgias

Helpdesk built for online stores: see the customer's orders next to the ticket and let the AI Agent handle 'where's my order'.

Price: Starter $10/mo (50 tickets); Basic $50/mo billed yearly ($60 monthly, 300 tickets); AI Agent is a paid add-on. No free tier.

AI avatar videosFree tier

HeyGen

Make videos with an AI avatar (or a clone of you) speaking any script, plus video translation with lip-sync.

Price: Free; Creator $29/mo; Pro $49/mo.

Email & SMS marketing for storesFree tier

Klaviyo

E-commerce email and SMS with deep store data: abandoned-cart flows, segments and AI-written subject lines.

Price: Free up to 250 profiles and 500 emails/mo; Email plan from $20/mo (up to 500 profiles), scaling with list size.

Instagram & TikTok scheduling

Later

Visual planner for Instagram, TikTok and more, with link-in-bio, best-time-to-post and AI captions.

Price: Starter $18.75/mo, Growth $37.50/mo, Scale $82.50/mo (billed yearly). 14-day free trial.

Email marketingFree tier

MailerLite

Easy newsletters, automations, landing pages and an AI writing assistant at a fair price.

Price: Free up to 250 subscribers; Comfort $10.80/mo and Power $22.50/mo (billed yearly, up to 500 subscribers). 14-day trial.

Visual automationFree tier

Make

Visual drag-and-drop automations. Cheaper than Zapier for multi-step flows, with AI modules.

Price: Free (1,000 credits/mo); Core from $9/mo billed yearly ($10.59 monthly).

Social scheduling & analyticsFree tier

Metricool

Plan, schedule and analyse posts across Instagram, TikTok, Facebook, LinkedIn, YouTube and more, with AI copy help.

Price: Free; Starter from $20/mo yearly ($25 monthly); Advanced from $53/mo yearly ($67 monthly).

AI product photosFree tier

Photoroom

Snap a product on your counter, get a clean studio-style shot with AI backgrounds and shadows. Batch-edit a whole catalogue.

Price: Free plan (personal use); Pro $12.99/mo or $7.50/mo billed yearly; Max $34.99/mo; Ultra from $99/mo.

Online store & POS

Shopify

The default way to sell online. Store, checkout, POS, and Sidekick, an AI assistant that writes product copy and builds reports for you.

Price: Basic $29/mo billed yearly ($39 monthly); Grow $79/mo yearly; Advanced $299/mo yearly. 3-day free trial, then $1/mo for 3 months on selected plans.

Live chat + AI support agentFree tier

Tidio

Website chat, email, Instagram and WhatsApp in one inbox, with the Lyro AI agent answering the repeat questions.

Price: Free (50 conversations/mo); Starter $29/mo ($24.17 billed yearly); Growth from $59/mo; Lyro AI from $39/mo for 50 AI conversations.

Website builder with AIFree tier

Wix

Website builder whose AI drafts your whole site from a chat, plus bookings, online ordering and stores.

Price: Free (Wix branding); Light $17/mo, Core $29/mo, Business $39/mo billed yearly (US).

No-code automationFree tier

Zapier

Connects thousands of apps so 'new booking โ†’ add to sheet โ†’ send text' happens on its own, with AI steps built in.

Price: Free; Professional from $19.99/mo; Team from $69/mo.

Newsletter

One AI move a week. Tested, priced, no fluff.

A short email with one tool that saved a real owner time or money, plus price changes worth knowing about.

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